Product Details: Zonka Feedback CX Platform is a multichannel Survey and Feedback Software to transform the way you manage Employee and Customer Experience. Measure the right CX metrics including Net Promoter Score, Customer Effort Score & Customer Satisfaction Score. Take feedback and conduct surveys across multiple channels Tablets, Online, Email, & SMS. Keep your team aligned, view responses and collaborate to close the feedback loop. View insightful feedback reports to target Customer Delight and Growth
Best For: Zonka Feedback is suited for any service-based industry that relies on customer experience and is looking to change the way they take feedback and make it comprehensive and action-based.
Pricing Overview: Zonka Feedback pricing starts at $29.00 per month.They do not have a free version
Starting Price: $29.00/month. All plans include unlimited responses and single business location.
Free Demo: Zonka Feedback offers a free trial
Deployment: Web-Based, Cloud, SaaS, iPhone / iPad, Android
Features: Customer Satisfaction; Customer Experience; Employee Engagement; NPS; Survey

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