The users of Smart devices, software and hardware could be those persons based on which knowledge and experience the adaptation to the needs of seniors could be achieved. The involvement of users and citizens, also seniors in open innovation ecosystem activities to foster ICT development, including personalized solutions to seniors, have to be encouraged. Hardware and Software user could be any senior who have user experience and is ready to be involved in providing feedback about their experience and solutions provided to meet unmet needs. Citizens in broader meaning are those persons who could be involved in consultation of developers and training seniors on the usage of ICT related solutions, including smart devices.